Refund policy

 

Hopefully you love everything you have purchased, but if something does not work out, select the option that best suits your needs!

Return Eligibility Requirements

• IN STORE purchases of clothing items can be exchanged for STORE CREDIT within SEVEN days of purchase with tags still on. 
• Bathing suits, shoes, accessories and candles are NOT eligible for store credit. 
• ONLINE PURCHASES must be returned within fourteen days for a full return 
  
• Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
• Original tags must be attached & intact.
• If you feel you've received a defective/ damaged item, please contact us within 3 business days of the delivery date. 
  

Permanent Jewelry 

• We always double check our work, however things can happen!
• Always save your chain if it breaks!!
• If your permanent jewelry breaks, we will fix it as no cost (if you bring your chain!!)
  
• We can NOT offer refunds or replacements
• If you want us to fix a chain that was not bought from us, there is a $20 fee

 

Shipping

To return your product, you should mail your product to:

Luv, Rose Boutique LLC, 306 THAMES STREET, NEWPORT, RI 02840

• Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it.
• Once we receive your return, please allow 5-7 days for us to process your return.